At LitePoint, we believe in ongoing support beyond the sale.
Trust us for reliable service that prevents downtime and resolves technical challenges, ensuring you have uninterrupted operations and quick support when needed.
Our service teams are strategically located wherever our customers are
Maximize your precision, with periodic equipment calibration
Instrument calibration is key for accurate, reliable, and consistent measurements. It lowers cost of test, streamlines time spent in engineering validation, ensures the quality of your devices, improves production yields, thus directly impacting your brand reputation. Periodic calibration extends the life and reliability of your instruments, maximizing their value and providing trustworthy results over time.
Prepare for the unpredictable; take timely actions to mitigate delays and costs.
Equipment failures can happen unexpectedly, disrupting your operations when you least expect it. Whether it’s a minor mishap or a major breakdown, downtime can be costly. We’re here to restore your equipment promptly and provide efficient solutions to minimize downtime. Compared to third parties, we at LitePoint understand our testers best, ensuring faster and more reliable service compared to third-party options, saving you time and money.
Repair Services
Out of warranty and experiencing system breakdown or malfunction? Don’t worry, we’ve got you covered. Simply raise a ticket below and provide the failure points in our report, and our experts will promptly reach out to you.
Loaner Equipment
Keep your operations smooth with our loaner service during repairs or maintenance. Avoid costs with tailored plans for calibration, repair, upgrades, and storage.
Protect and maximize the value of your Asset
Secure and enhance your investment with our comprehensive hardware and software upgrade. We’re committed to protecting your assets and empowering you to explore options that work in your favor.
Hardware & Software Upgrades
Stay ahead of evolving test requirements with our flexible hardware and software license upgrades. Reach out to your sales representative today to discover how we can optimize your equipment for maximum performance.
Extended Warranty and Service Agreements
In a landscape of rapid technology adoption and heightened consumer demand, time to market is crucial. Safeguard against unexpected equipment downtime and unplanned repair costs with our aftermarket warranty and calibration services.
Aftermarket Warranty & Calibration
Avoid the impact of uncovered equipment failures on product delivery timelines and minimize operational costs with our standard aftermarket warranty and calibration options spanning from 1 year to 4 years.
Custom Service Level Agreement
Tailor your service level agreement to match your needs and timelines. Customer satisfaction is at the core of our approach, and we’re committed to simplifying your experience. Let’s collaborate to tailor a service level agreement that aligns perfectly with your requirements.